Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, protect, and share your personal information.
Last updated: April 13, 2026
1. Introduction
MilikiHQ ("we", "us", "our", or "Company") operates the hisarentals.com website and related services (the "Service"). This privacy policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information Collection and Use
We collect different types of information for various purposes to provide, maintain, and improve our Service.
2.1 Types of Data Collected
- Personal InformationName, email, phone number, organization, billing address
- Device InformationIP address, browser type, OS, device identifiers
- Usage DataPages visited, time spent, features used, actions taken
- Cookies & TrackingAnalytics, preferences, functionality
- Financial InformationPayment details, billing information (processed securely)
- Property DataProperty details, tenant information, leases (when you upload)
3. Use of Your Data
MilikiHQ uses collected data for the following purposes:
- • Provide and maintain our Service
- • Notify you of changes to our Service
- • Provide customer support and respond to requests
- • Gather analytics to improve our Service
- • Monitor and analyze Service usage trends
- • Detect, prevent, and address technical issues
- • Comply with legal obligations
4. Data Security
The security of your data is paramount. We implement industry-standard security measures to protect your information:
Encryption
AES-256 for data at rest, TLS 1.3 for transit
Access Control
Role-based access controls and multi-factor auth
Auditing
Regular security audits and penetration testing
Compliance
SOC 2 certified infrastructure and monitoring
5. Data Retention
We retain your Personal Data only as long as necessary for the purposes set out in this policy. Retention periods vary based on the type of data and legal requirements. For example, we retain financial records for 7 years to comply with accounting regulations. You can request deletion at any time, subject to legal retention requirements.
6. Legal Compliance
We comply with applicable data protection laws including:
- • Kenya Data Protection Act (KDPA)
- • General Data Protection Regulation (GDPR) for EU users
- • Data Protection Act 2018 (DPA 2018) for UK users
- • Other applicable privacy regulations
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data (right to be forgotten)
Right to Restrict
Limit how we process your data
Right to Portability
Receive your data in a structured format
Right to Object
Opt-out of marketing or certain processing
To exercise any of these rights, please contact us at privacy@hisarentals.com with details of your request.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please reach out: