Privacy Policy

1. Introduction

Hisa Rentals ("we", "us", "our", or "Company") operates the hisarentals.com website and related services (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service to you.

2.1 Types of Data Collected

• Personal identification information (name, email address, phone number, organization)
• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent, actions taken)
• Cookies and similar tracking technologies
• Financial information (payment details, billing address)
• Property and tenant information (voluntary submission)

3. Use of Your Data

Hisa Rentals uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical and security issues

4. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Multi-factor authentication options
• Role-based access control (RBAC)

5. Retention of Data

Hisa Rentals will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).

6. Compliance with Laws

We comply with applicable data protection laws including:

• Kenya Data Protection Act (KDPA)
• General Data Protection Regulation (GDPR) for EU users
• Other applicable privacy and data protection regulations

7. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to request erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us at privacy@hisarentals.com

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: